Browse through our list of always-updated FAQs below. If you still need assistance or have any questions, please do not hesitate to contact us using the form at the bottom of this page.
We have full support for the following asset classes:
- Stock and Stock Options
- Future and Future Options
At the moment, we have support for all US stocks, most popular futures and options. We also have support for all stocks for NSE and BSE markets in India.
Yes! We have a very flexible chart plotting and management system which allows you to not only plot price, but also plot several technical indicators and view them in an interactive format. For more info, read our blog posts on charting here.
We are constantly adding brokers to our platform. If you broker is not currently supported, please contact us at [email protected]viz.com with a sample of the trades file you are trying import into TradesViz.
Yes! You will immediately be put on a 7-day free trial if you sign up and subscribe (by visiting the subscription management page) to a pro version. No charges will be made if you cancel during the 7-day free trial period.
No. We do not have any direct discounts or offers, but you and your referee can get 30% discount off your first subscription if you use our referral system. For more info, read our blog posts on our referral system here
No. We do not offer refunds for any subscription purchases. But any upgrades to higher tiers (monthly to yearly) is automatically prorated.
- Log in to your account click on the user icon on the top left and then click on the "Subscriptions" tab in the tab list on the right side. Alternatively, if you are already logged in, you can visit your subscriptions page using this link.
- In this page you can update or cancel your subscription.
- If you need any assistance regarding subscriptions, billing, payments, please contact us at [email protected] or fill and submit the form further down in this page.
Yes! Please send us more details about the feature you would like us to add to the platform by emailing us at [email protected] or you can fill and submit the form further down in this page.
Please contact us at [email protected] or fill and submit the form further down in this page. Please provide as much detail as possible about the issue you are facing.